FAQ
Frequently Asked Questions
Is the picture Ready to Hang?All of our pictures come with a professional hanger. No assembly required.
Can i Return my picture if I do not like it?
Yes, you have 30 days from the purchase date to return the picture and get a full refund. This means you can receive the picture, hang it on your wall and still return it if you aren't completely satisfied.
How long will the wall picture last?
The inks we use are archival quality and through tests have been estimated to last over 75 years before showing any signs of fading or discoloring.
How long does it take to ship the artwork to me?The production time for a canvas averages 2 to 4 business days
Shipping time:
US: 3-5 business days via USPS
Canada: 3-5 business days via Canada Post
If you have a specific timeline, please contact us. We will do everything possible to accommodate your needs.
Shipping is free in US..
If my order is damaged during the shipping, what can I do?Please contact us within 3 days and we will ship another one for you right away.
How can I view the status of my order?Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.